Health, well being & exceptions –


Vaccination Requirements

An up to date vaccination certificate against Feline Influenza and Feline Enteritis MUST be shown at each visit or cats will not be accepted for boarding.  Vaccination must have been within the last 12 months and not less than 7 days before arrival. There will be no exceptions to this rule. Please note that only vaccinated kittens can be accepted.

Fleas & Worms

Please ensure your cat is up to date with treatments for both fleas and worms as prevention is better than cure.  Should any resident require treatment for fleas or worms during their stay the cost of the treatment will be charged to the owner.

Advantage – £5.50

Wormer – Drontol – £3.50


We are happy to administer any medication, including injections, which have been prescribed by a vet, provided full and clear instructions are left by the owner.

Animal Health

All cats will be inspected on arrival an we reserve the right to refuse admission to any cat showing any signs of ill health pending advice from our veterinary surgeon. This is essential in order to protect and safeguard the health of other resident cats. Our cattery is registered with the Torbridge veterinary practice, but should the need arise we will aim to use your own vet where possible.


Whilst every care and precaution is taken to safeguard the health and wellbeing of all cats, they are boarded entirely at the owner’s own risk. If any animal is not collected within 14 days of the stated departure date and no communication received either from the owner or their agent, we reserve the right to re-home your cat.

Male Cats/Queens and Kittens

Any male cat over the age of 7 months, must be neutered or cannot be accepted for boarding.

We are unable to accept kittens under 4 month or pregnant queens.


The Wise Cats Hotel is fully insured. Our current provider is Cliverton. Full details of cover are available on request.


Dried food will be left available for cats at all times unless the owner requests otherwise but wet food will only be left for 30 minutes and then removed so as not to encourage flies. Please discuss any particular requirements at the time of booking. We provide  Whiskas & Felix wet food and Whiskas, Purina Go-cat & Harringtons Natural choice dried foods.   We regret that we are unable to provide any special prescription diets, and these will have to be provided by the owner. We prefer all cats to remain on their usual diet during their stay to reduce stress or digestive upset so if your cat has any other food preference please bring it with them and we will be able to stick to their normal diet. Fresh water is available to all cats at all times and changed twice daily.